FAQs

Frequently Asked Questions

Last updated November 1, 2021

What is Mob University or Mob U?

The Millionaire Mob University, also known as MobU, is a virtual institution and community that educates, empowers, and transforms individuals with the knowledge and resources to become better and successful business entrepreneurs.


What products do you sell?

What colors of the Croc planners are available?

Black- Comes in black w/ black and white pages.

Pink - Comes in pink w/ black and white pages.


How can I place an order?

What payment options do I have?

The following payment methods are available:


Credit Card
+ Visa
+ Mastercard

ShopPay
GooglePay
Klarna
Sezzle

How long does it take to ship my order?

There will be a processing time of 1 to 2 business days and the estimated delivery will be 7 to 10 days.

What courier service do you use?

Orders will be shipped either via FedEX, UPS (United Parcel Service), or USPS (United States Postal Service).

What is the Facebook Group? How do I join?

What are the platforms used to access the courses?

What is your Refund Policy?

 + Marketing by Monrae and the Millionaire Mob University upholds and reinforces a strong no refund policy for all items purchased. We expect customers to assess their purchase prior to purchasing to ensure that this is the best product for their needs.
 + However, in the case of the Insta-Millionaire Academy Membership 30 day money back guarantee, customers will undergo answering several questions before it is decided to authorize or deny a refund.

Who can I contact for help/assistance?

What are your business hours?

We are open from:
9am - 6pm EST
8am - 5pm CST
6am - 3pm PST

Where can I access the webinar/replay I recently purchased?

We will send the replay link for all the videos and webinars to the email you’ve provided or post them on the specific Facebook Group.

I haven’t received the link to the webinars. How do I join?

Please email us at info@marketingbymonrae.com and we’ll provide you the webinar links.